I Have Activated But I Am Not Receiving Voicemails?

First check your voicemails are being forwarded to HulloMail. To do this open the iPhone Phone app and dial *#62# and then press the green Call button. 

You should see a series of messages. The first message you should see is:

Voice Call Forwarding When Reachable Forwards to <Your Mailbox Number> Enabled.

UK & Ireland Users

Your Mailbox Number can be found in HulloMail under Menu -> Account -> Voicemail Activation

USA users

The Mailbox Number is either +1 (213) 260 9302 or +1 (213) 260 4549

If you see a different Mailbox number and you've dialled the HulloMail Activate contact, please contact contactus@thumbtel.com

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