Cannot sign in my account :

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Cannot sign in my account

Kim Martin

started a topic almost 2 years ago

I have change mobile number and phone and I cannot log in to my AnotherNumber account

thumbtel Support

said almost 2 years ago

Hi Kim,

Thanks for contacting support.

Having looked at your history, we can see our last support email to you was sent on 23rd March asking for more details:

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Thanks for getting back to us, can you please let us know your current phone number on the account and your new phone number?

We'll then be able to update your phone number on the account for you to then be able to sign in again.
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Because this is sensitive information, please send us these details in an email to contactus@thumbtel.com so that we help update your account details.

Kind regards,

Thumbtel Support